Schedule a consultation with us! This consultation may take place virtually. During our consultation, our conversation will give us a sense of your style, project requirements and budget. Schedule your consultation to begin your couture process.
Upon determining your stationery needs, a non-refundable design fee of $500.00 will be invoiced and a formal proposal will be presented. Proposals are customized to your need and meet the established budget. When the proposal is accepted and the order is placed, a deposit will be required. This deposit is non-refundable. Orders will not be processed without a deposit and signed Couture Stationery Agreement. From the information gathered during the consultation, a design concept will be presented in an electronic mock-up. The initial customization process may take approximately 10-21 business days.
Based upon the timeline supplied, stationery pieces will be designed/finalized in logistical time order. For example, we will not finalize the invitation until the design and fulfillment of the save the date is completed. Prior to the printing of each piece, an electronic proof will be provided. It is very important that the client pay close attention to the proof supplied. It is not our responsibility to identify any mistakes or errors. Approval must be submitted by signing the electronic proof prior to going to print. If errors are caught after approval has been given, an additional fee will be incurred.
Upon approval, fulfillment of the order will commence. The remaining balance must be paid to start the printing and assembly process and ensure timelines are met.
All orders will be shipped via FedEx and tracking information will be sent to you. When your order arrived, you have 3 business days to inspect your order to ensure your order is correct.